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Coming soon on line and phone ordering with Credit card and Checks.

Call us at (509) 935-4692 if you have any problems with our pages or our order forms or wish to order by phone..

This web site is owned and operated by Aerobuysell.com, Ltd. This is a multifaceted enterprise. Many of the listings in our site are handled as direct referrals to individual sellers. We list these items and equipment as a service to you the buyer. No warrantee is either expressed or implied or exists on the part of Aerobuysell.com, Ltd. for either the performance of any terms found on our site, or representations made in our listings or fitness for a particular use. We are not responsible, nor liable for your transactions between yourself and parties we may refer you to. You should always use caution, prudence and due diligence in entering into a sale arrangement with any one seller on an individual basis.

Frequently Asked Questions:

By popular demand our web site is expanding to offer a full range of aviation products from the top manufacturers. Thousands of new aviation related items are now available for purchase in addition to our aircraft listings. These popular items will be found throughout the site and on individual sales pages as we can bring them on line. Simply browse our easy-to-navigate site and follow the links to view information and pricing from our extensive inventory. With few exceptions all items are offered from within our site and links do not take you out of our site. Once you have decided on the product that you want to purchase, click the "add to cart" button. You will be able to view your shopping cart at any time! Please note: These terms and conditions apply only to those items where you use Aerobuysell.com's online shopping cart or phone order service to purchase items we have linked in our shopping carts.

How will I know that my order has been processed?

Once your item order has been placed, we will process it quickly and a confirmation will be sent to the e-mail address that you provide. In the unlikely event that the item you order is out of stock, we will let you know when you should expect to receive your order.

How do I check the status of my order?

To check the status of an order, you can contact us by calling 509-935-4692 between the hours of 8:00am and 5:00pm PDT, M-F. Or you can contact us via e-mail and we will respond to your request quickly -- usually within 24 hours. Please be sure to include your name and the date you placed your order.

What if I need to return an item?

We stand behind every new product we sell through our online store. If we have made an error, we will correct it immediately. If you need to return a product, for any reason, please contact our returns department by calling 509-935-4692. You must obtain shipping instructions and a Return Merchandise Authorization number (RMA) prior sending your return. You can contact us by phone, 8:00am to 5:00pm PDT, M-F, or e-mail. If you contact us by e-mail you will receive shipping instructions and an RMA number within 24 hours. To obtain an RMA number, we will need the following information: Your name, e-mail address, and daytime telephone number, Your invoice number The date you received your order The product you are returning The reason for your return You may return any item for a full refund less shipping charges, provided that you return the product within 15 days and obtain an RMA number. Please note that a 15% restocking fee may apply if the item is not returned in its original saleable condition. Any defective product will be exchanged for the same product at no charge as long as it is returned within 15 days and an RMA number has been obtained. We will take care of contacting the manufacturer-you only need to contact us. After 15 days we cannot accept returns. If a product is defective you will need to send it directly to the manufacturer.

What if the item I order is not available?

If for some reason the product that you order is not in stock, we will notify you by e-mail within 24 hours of placing the order. We'll let you know when you should expect to receive your order.

What are your shipping policies?

In order to provide fast and reliable delivery, all US domestic on-line orders will be shipped UPS Ground for the published rate plus a $5.00 handling fee. You may select from our online rate chart your desired rate and shipping schedule. Overnight shipments are subject to confirmation due to time differences of the time order is being placed and where our warehouses are located. We therefore recommend you do not request overnight service or check with us on the phone if this is required. Prices could vary depending on the weight of your order and are for reference only. Domestic shipments are only available at this time. All our shipments will be insured at your expense for your protection. We do not ever accept packages shipped to us collect. If your item arrives box damaged be sure to note the damage to the driver and obtain a claim form from him.

What if I need to cancel my order?

To cancel an existing order, simply contact us by phone or e-mail and request that your order be canceled. So that we can update our records, please state the reason for the cancellation, and provide us with all of your order information (including name, address, daytime phone number, e-mail address, and date of order). This will allow us to easily track your order. Your order will be canceled only if it has not yet shipped. If the order has been shipped and you need to return the product, do not open the box. You may return your order for a full refund, less any shipping charges, by obtaining a Return Merchandise Authorization number and or refusing the package when they attempt delivery.

 

Send any snail mail to P.O.Box 1034 Chewelah, Washington 99109